1. What materials are the fridge magnets made of?
Our fridge magnets are made from high-quality, durable materials, including a flexible magnet sheet and a glossy finish for vibrant colors. They are designed to be lightweight yet strong enough to hold securely to any magnetic surface.
2. What sizes are available for custom fridge magnets?
We offer a variety of sizes, including standard sizes like 2x2 inches, 3x3 inches, 4x4 inches, and custom sizes to suit your needs. If you have a specific size in mind, please contact us for more details.
3. How do I create my custom design?
You can upload your design directly on our website using our easy-to-use customization tool. You can also choose from our pre-made templates or work with our design team to create something unique.
4. What file formats do you accept for custom designs?
We accept most image formats, including JPEG, PNG, PDF, and SVG. For the best results, we recommend using high-resolution files (300 DPI or higher).
5. Is there a minimum order quantity?
Yes, our minimum order quantity is typically 10 magnets, but this may vary depending on the size and complexity of your design. For bulk orders, please contact us for a customized quote.
6. How long does it take to produce and ship my order?
Production time usually takes 3-5 business days, depending on the complexity of your order. Shipping time depends on your location and the shipping method you choose. We offer expedited shipping options if you need your magnets sooner.
7. Can I see a proof before my magnets are printed?
Yes, we provide digital proofs for all custom orders. You'll receive an email with a preview of your design, and we’ll start production only after you approve the proof.
8. What is your return policy?
Since our magnets are customized, we cannot accept returns unless there is a defect in the product or a printing error on our part. If you encounter any issues with your order, please contact our customer service team within 7 days of receiving your magnets.
9. Can I reorder the same design in the future?
Absolutely! We keep your design files on record, making it easy for you to reorder the same magnets or make slight modifications for future orders.
10. Do you offer bulk discounts?
Yes, we offer discounts for bulk orders. The discount varies depending on the quantity ordered. Contact us for a detailed quote if you plan to order a large number of magnets.
11. Can I customize the shape of my fridge magnets?
Yes, we offer die-cut options that allow you to create magnets in various shapes, including custom shapes that match your design. Additional charges may apply for custom shapes.
12. What are the care instructions for the fridge magnets?
To ensure your magnets last a long time, avoid placing them in direct sunlight for extended periods, and clean them gently with a damp cloth if they become dirty.
