1. Do you offer fast delivery?
Yes! We understand that timely delivery is essential, especially for events and special occasions. Our standard delivery takes X days, but we also offer express options to ensure your items arrive exactly when you need them.
2. Is there a minimum order quantity?
No minimum order required! You can order a single item or as many as you need. We believe every recognition deserves a personalized touch, no matter the quantity.
3. Can I get help with designing my recognition items?
Absolutely! We offer free layout and design assistance to make sure your items reflect the style and messaging you envision. Our team will work with you to bring your ideas to life.
4. How quickly can you produce my order?
Quick production times are one of our specialties. Our process is streamlined to start production right after you approve the final layout. Most orders are ready within X business days, depending on the complexity and quantity.
5. What types of recognition items do you offer?
We offer a range of items including plaques, trophies, certificates, medals, and more, all customizable with your design, text, and logo.
6. Are there any additional fees for small orders?
No hidden fees! We offer the same affordable pricing regardless of order size. Our goal is to make custom recognition items accessible for everyone.
7. Can I see a preview of the design before production?
Yes, of course! We provide a digital proof for your approval, ensuring you’re happy with the final design before production begins.
8. What materials are available for custom items?
We use high-quality materials suited for each type of item, including wood, metal, glass, acrylic, and more. Our team can help recommend the best material based on your needs.
9. How can I place an order?
You can place an order directly through our website, email us, or give us a call. Our customer service team is ready to assist with any questions and guide you through the process.
10. Can I reorder past designs easily?
Absolutely! We keep records of past designs for easy reordering. Just reach out to us, and we’ll handle the rest.