General Questions
Q: What sizes are available for notebook and planner printing? A: Common sizes include A4, A5, A6, and custom dimensions. We can accommodate various sizes based on your needs.
Q: Can I customize the cover design of my notebook or planner? A: Yes, you can fully customize the cover design. You can choose from a variety of materials, colors, and finishes.
Q: What types of binding options do you offer? A: We offer several binding options, including spiral binding, perfect binding, saddle stitching, and wire-o binding.
Design and Layout
Q: Do you provide design services? A: Yes, we offer professional design services to help you create the perfect layout for your notebook or planner. You can also provide your own designs.
Q: Can I include custom pages, such as to-do lists, calendars, or habit trackers? A: Absolutely! You can customize the content of your notebook or planner to include any type of pages you need.
Q: What file formats do you accept for printing? A: We accept various file formats, including PDF, Adobe Illustrator, and InDesign files. Make sure your files are high resolution for the best print quality.
Printing and Materials
Q: What types of paper do you offer? A: We offer a wide range of paper options, including standard white paper, recycled paper, and premium papers in different weights and finishes.
Q: Can I choose the paper weight for my notebook or planner? A: Yes, you can choose from a variety of paper weights, typically ranging from 70gsm to 120gsm, depending on your preference.
Q: Do you offer eco-friendly printing options? A: Yes, we provide eco-friendly printing options, including recycled paper and soy-based inks.
Ordering and Shipping
Q: What is the minimum order quantity for custom notebooks and planners? A: The minimum order quantity varies depending on the type of notebook or planner. Typically, it starts at 50 units.
Q: How long does it take to print and deliver my order? A: Production times vary depending on the complexity of your order, but standard turnaround is typically 2-4 weeks. Shipping times will depend on your location.
Q: Can I order a sample before placing a bulk order? A: Yes, we offer the option to order a sample to ensure you are satisfied with the quality before placing a larger order.
Costs and Payments
Q: How much does it cost to print custom notebooks or planners? A: Costs vary based on factors such as size, page count, paper type, binding, and quantity. Contact us for a detailed quote tailored to your specifications.
Q: What payment methods do you accept? A: We accept various payment methods, including credit cards, bank transfers, and PayPal.
Q: Do you offer bulk discounts? A: Yes, we offer discounts for bulk orders. The larger the order, the more you save.
Miscellaneous
Q: Can I add special features like elastic closures, pen loops, or pockets? A: Yes, we can include various special features to customize your notebook or planner further.
Q: Is it possible to have a combination of lined, blank, and dotted pages in one notebook? A: Yes, you can mix and match different types of pages within a single notebook or planner.
Q: What is your return policy? A: Due to the customized nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us, and we will work to resolve it.
Q: How can I contact customer support? A: You can reach our customer support team via email, phone, or through our website's contact form. We are here to help with any questions or concerns you may have.
