1. What is embroidery?
Embroidery is the process of decorating fabric with needle and thread or yarn, often used for logos, names, and custom designs.

2. What items can be embroidered?
We can embroider shirts, jackets, caps, bags, uniforms, towels, aprons, and more. Just ask if your item is eligible!

3. Can I use my own logo or design?
Absolutely! You can send us your design in high-resolution (preferably PNG, PDF, or AI files) for digitizing.

4. What is digitizing?
Digitizing is the process of converting your design into a stitch file that embroidery machines can read.

5. Can you match specific thread colors?
We have a wide range of thread colors available. Let us know your brand or Pantone colors, and we’ll match as closely as possible.

6. Will the embroidery last after washing?
Yes, embroidery is durable and long-lasting. It won’t fade or peel like prints when properly cared for.

7. Can I request a sample before full production?
Yes, sampling is available upon request for an additional fee or as part of bulk orders.